Originally published in 2015.

Includes bibliographical references and index.

Great designers are great communicators -- Stakeholders are people too -- Design the meeting -- Listen to understand -- Get in the right mindset -- Form a response -- Choose a message -- Lock in agreement -- Follow up afterward -- Dealing with changes -- How executives can help designers.

Talking to people about your designs might seem like a basic skill, but it can be difficult to do well. In many cases, how you communicate with stakeholders, clients, and other nondesigners may be more important than the designs themselves. Because if you can't get their support, your work will never see the light of day-- no matter how good it is. This practical guide focuses on principles, tactics, and actionable methods for presenting your designs. Whether you design apps, websites, or products, you'll learn how to get support from people who have influence over the project with the goal of creating the best user experience.